Is today Mom’s regularly scheduled physical therapy appointment? How far along has she come? What happened last night? Was it urgent? I’m in Boston and she’s in North Carolina. I’m the go-to caretaker in our family. I spend all day faxing forms, calling her doctors, and scheduling my next trip to see her. Sometimes I get really upset… and that doesn’t help when speaking with her doctors. Help.

The recovery from an illness or injury can be a difficult process for patients and their loved ones. Add that to the routine troubles caused by aging. The transition from hospital to nursing facility or home health care is an emotional experience for patients and their loved ones. Often, those involved juggle this with other demands such as medical expenses, long distance separation, work deadlines, and childcare.

Understandably, loved ones want and expect convenient and regular communication about the care of the patient. They receive countless alerts about what is trending on social media. But, despite our best efforts, they can feel cut off from vitally important details about the health and well being of the patient under our care. How do we increase the support of loved ones to positively influence a patient’s recovery time?

The WadeHealth web portal and mobile app provides this connection. It modernizes your business communications, distinguishing you from the other routine offerings. It helps ease the transition. Loved ones will receive the same information as they would if they were on-site, relieving them of undue stress and ensuring that the patient receives the care they deserve.

Providers can use push notifications regarding the status of rehabilitative, long-term and medical care as well as upcoming appointments and other administrative information. In turn, patients and their loved ones will become more involved, reassured, and able to quickly collaborate in making knowledge-based decisions on the patient’s nursing plan. As users of the WadeHealth mobile app, loved ones can:

1. Track the status of a patient’s nursing plan and therapy progress.

2. Make timely knowledge-based decisions on the care to be provided.

3. Sync upcoming appointments with a mobile calendar.

4. Make inquiries and request in-person or phone conversations with providers.

5. Eliminate the receipt of multiple voice mails and call backs with providers; and,

6. Participate in discharge planning determinations with providers.

Communication among all parties is the patient’s best advocate. The WadeHealth mobile app bridges the gap with integrity and speed, and provides numerous benefits, both in terms of work satisfaction for the provider and direct involvement for the loved ones, no matter where they are located.

For more information and to schedule a demo at your facility or agency, please visit www.wadehealth.com.